Privacy Policy

Redefining Trust in a Digital-First World

Our Privacy Policy

Privacy Policy

Effective Date: 20 June 2026

YUGTEK TECHNOLOGIES PRIVATE LIMITED (“YUGTEK”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use our website, products, applications, APIs, and services.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.


1. Company Information

Company Name: YUGTEK TECHNOLOGIES PRIVATE LIMITED
Brand Name: YUGTEK
Registered Office:
C/O RADHE SHYAM, BLOCK D, SHRIRAM ENCLAVE, MARUTI RD,
Bhondsi, Gurgaon – 122102, Haryana, India

Website: https://yugtek.in
Email: contact@yugtek.in
Phone: +91 9310684196


2. Services Covered by this Privacy Policy

This Privacy Policy applies to all services provided by YUGTEK including:

  • Bulk SMS Services
  • WhatsApp Business API Services
  • Email Marketing Services
  • Software Development Services
  • Cloud Services
  • Mobile Application Development
  • Website Hosting Services
  • Cyber Security Services
  • Web Development Services
  • API and Communication Solutions

3. Information We Collect

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Company Name
  • Billing Address
  • GST Number
  • Account Credentials

Technical Information

  • IP Address
  • Browser Type and Version
  • Operating System
  • Device Information
  • Usage Data
  • Cookies and Tracking Information
  • Log Files

Communication Data

  • SMS Campaign Information
  • WhatsApp Campaign Information
  • Email Campaign Information
  • Uploaded Contact Lists
  • Message Delivery Reports
  • Support Communications

Financial Information

  • Payment Information
  • Transaction Records
  • Billing Information
  • Invoices

4. How We Collect Information

We may collect information when you:

  • Create an account
  • Purchase or subscribe to services
  • Submit forms on our website
  • Contact customer support
  • Upload contact databases
  • Use our applications, APIs, or platforms
  • Interact with our communications and marketing campaigns

5. User Accounts

Users may create accounts on our platform to access and manage services. Account registration may require:

  • Name
  • Email Address
  • Mobile Number
  • Company Information
  • Login Credentials

Users are responsible for maintaining the confidentiality of account credentials.


6. How We Use Your Information

We use information to:

  • Provide and maintain services
  • Create and manage accounts
  • Process payments and invoices
  • Verify customer identity
  • Provide technical support
  • Improve products and services
  • Monitor security and performance
  • Prevent fraud and abuse
  • Comply with legal obligations
  • Communicate service updates and notifications

7. Payments

We accept online payments through Razorpay and other authorized payment processors. Payment information is transmitted securely and processed by payment providers. YUGTEK does not store complete payment card information.


8. Messaging and Contact Data

Customers using SMS, WhatsApp Business API, and Email Marketing services are solely responsible for obtaining all required permissions and consents from recipients.

YUGTEK acts as a technology platform and processes messaging data on behalf of customers. Customers remain responsible for compliance with applicable laws and regulations.


9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality, security, performance, and user experience.

Types of cookies may include:

  • Session Cookies
  • Preference Cookies
  • Security Cookies
  • Analytics Cookies

You may disable cookies through your browser settings, although certain features may not function properly.


10. Analytics Services

We may use analytics and monitoring tools to understand website usage and improve our services.

These tools may collect:

  • IP Address
  • Browser Information
  • Device Information
  • Website Activity
  • Session Information

Analytics providers may include Google Analytics and other similar service providers.


11. Third-Party Service Providers

We may engage trusted third-party providers to facilitate our services.

These providers may include:

  • Google Cloud
  • Amazon Web Services (AWS)
  • Cloudflare
  • Meta (WhatsApp Business Platform)
  • Razorpay
  • Airtel
  • Jio

These providers may process information necessary to deliver services and are governed by their own privacy policies.


12. Sharing of Information

We may share information with:

  • Service Providers
  • Payment Processors
  • Telecom and Messaging Partners
  • Cloud Infrastructure Providers
  • Government Authorities where legally required
  • Professional Advisors and Auditors

We do not sell personal information to third parties.


13. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Maintain records
  • Resolve disputes
  • Comply with laws and regulations
  • Protect business interests

14. Transfer of Data

Your information may be processed and stored on servers located in India or other countries where our service providers operate.

By using our services, you consent to such transfers where necessary for service delivery.


15. Disclosure of Information

We may disclose information when necessary to:

  • Comply with legal obligations
  • Protect company rights and property
  • Prevent fraud and abuse
  • Investigate security incidents
  • Protect users and the public
  • Enforce our agreements and policies

16. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information against unauthorized access, misuse, disclosure, alteration, and destruction.

While we strive to protect information, no system can guarantee absolute security.


17. User Rights

Subject to applicable laws, users may:

  • Access their personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Request information about processing activities

Requests can be submitted to: contact@yugtek.in


18. Children’s Privacy

Our services are not intended for individuals under the age of 18 years. We do not knowingly collect personal information from children.


19. Compliance with Laws

YUGTEK endeavors to comply with applicable laws and regulations including:

  • Digital Personal Data Protection Act, 2023 (India)
  • Information Technology Act, 2000
  • Telecom Regulatory Requirements
  • Anti-Spam Regulations
  • Other Applicable Privacy Laws

20. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.


21. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page along with an updated effective date. Continued use of our services constitutes acceptance of the revised policy.


22. Contact Us

YUGTEK TECHNOLOGIES PRIVATE LIMITED

C/O RADHE SHYAM, BLOCK D, SHRIRAM ENCLAVE,
MARUTI RD, Bhondsi,
Gurgaon – 122102, Haryana, India

Email: contact@yugtek.in
Phone: +91 9310684196
Website: https://yugtek.in

Last Updated: 20 June 2026